Service Status Page

Info

Status:
Closed
Start time:
Sun, 12 Jul 2015 4:00 pm
Approximate end time:
Tue, 14 Jul 2015 3:15 pm

Description

Front Office via Citrix (access.resa.net) and Polyplot via Citrix unavailable since Sunday maintenance. Working with Citrix tech support to resolve. DPS clients NOT affected.

Resolution

Worked with Coretek and Citrix to update both storefront servers to Storefront 2.6. This allowed us the ability to remove the call back URL (the part that was breaking) which allowed storefront to authenticate against itself